Managed Services
Managed services provide ongoing support and maintenance for the automations and cloud tools your business already relies on, so they keep running reliably as your needs change. It is built for teams that want a dependable point of contact for their automation and cloud stack rather than handling it internally. We deliver this service remotely to clients in Medellín, Colombia and across the United States.
What we do
We monitor, maintain and adjust existing automations and cloud configurations, and respond when something needs attention.
How we work
Engagements are typically structured as a recurring plan, so changes and improvements happen on an ongoing basis rather than as one-off projects.
Who it is for
Businesses that already have automations or a cloud setup in place and want continuity without building an internal team for it.
Frequently asked questions
Is managed services only for clients who already worked with The Chefsty Company?
It is most common for clients whose automations or cloud environment we already built or reviewed, but we can also take over an existing setup after an initial assessment.
How is this different from a one-time project?
A one-time project delivers a specific automation or configuration. Managed services keep that work maintained and adjusted over time as your tools and processes evolve.
Do you work with companies outside Colombia?
Yes. We serve clients remotely in Colombia and the United States.
What happens if something breaks?
As part of the engagement, we monitor for issues and address them, coordinating with your team when a workflow needs input from you to resolve.
Can we scale the plan up or down over time?
Yes. The scope of managed services is meant to evolve as your automation and cloud needs change.